Welcome to JIMKEG! We’re delighted to provide you with clear information about our shipping processes to ensure a smooth shopping experience.

Shipping Methods and Carriers

We offer only one Standard Shipping option with Correos.com

Shipping Costs

Shipping costs are calculated based on the following factors:

• Flat rate of 7 Euros in Spain.

We also offer free shipping on orders exceeding [25 Euros].

Estimated Delivery Times

• Standard Shipping: [2-5] business days

Please note that delivery times might be affected by holidays and weekends.

Order Processing Time

We process orders within 1 business days after payment confirmation. During high-demand periods, processing times might be slightly longer.

Tracking Information

You can easily track your order using the provided tracking number. To track your order, follow these steps:

1. Visit our website and log in to your account.
2. Go to the “Order History” section.
3. Locate your order and click on the tracking number link.

International Shipping

We currently do not offer international shipping.

Shipping Restrictions

For safety and regulatory reasons, we cannot ship certain items to specific locations. Please review our list of restricted items before placing your order.

Address Accuracy

To ensure a successful delivery, please provide accurate shipping information during checkout. If you need to make changes to your address, contact our customer support team at [customer support email/phone number] before your order is shipped.

Returns and Exchanges

For information regarding returns and exchanges related to shipping, please refer to our Returns and Exchanges Policy.

Lost or Damaged Shipments

In the unfortunate event that your shipment is lost or arrives damaged, please contact our customer support team immediately. We’ll guide you through the process of receiving a replacement or refund.

Contact Information

If you have any questions or need assistance with shipping-related inquiries, feel free to reach out to our customer support team:

• Email: info@jimkeg.com
• Phone: +34 633943090

Shipping FAQ

Find answers to commonly asked shipping-related questions in our Shipping FAQ.

Shipping Updates

Stay informed about any changes to our shipping policies or potential delays by visiting this page or subscribing to our newsletter.

Thank you for choosing JIMKEG. We’re dedicated to delivering an exceptional shopping experience, and we hope this shipping information helps you make informed decisions.